During previous crises, some firms acted faster with greater convictions as if they knew what was coming. They did not know. No one did. However, we know those firms planned differently. Many used Scenario Planning to gain an edge over everyone else. I’m now helping executives at small & mid-size firms rally their operating teams using a facilitated, 3-hour, online, scenario planning workshop…. This week. Send me an email if you know someone looking for a way through this crisis.